Privacy Policy

DonkStorez - Top-up Your Games DonkStorez - Top-up Your Games is committed to protecting your privacy. This Privacy Policy explains how we collect, use, protect, and share information about you when you use our website and services.

By using our Services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect several types of information for various purposes to provide and improve our Services to you.

Personal Data You Provide: When registering, we collect: full name, username, email address, and WhatsApp number.
Transaction Data: We record order details, such as products purchased, Game User IDs, and other target data relevant to order fulfillment.
Technical Usage Data: We may automatically collect information about how the Service is accessed and used, such as IP address, browser type, pages visited, and access times.
Cookie Data: We use cookies to track activity on our Service and store certain information to improve user experience, such as maintaining your login session.

2. How We Use Your Information

We use the data collected to:

Provide, maintain, and improve our Services.
Process your transactions and send related information, including order confirmations and history.
Communicate with you, including sending notifications, updates, and support messages.
Conduct monitoring to prevent fraud and protect the security of our platform.

3. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We only share your information in the following situations:

With Service Providers (Suppliers): We share relevant transaction information (such as Game User ID) to our supplier partners solely for the purpose of fulfilling your order.
With Payment Gateway Providers: When you top up Balance, your payment information will be shared with our payment gateway partner to process the payment.
For Legal Compliance: We may disclose your information if required by law or in response to a valid request by public authorities.

4. Data Security

Your data security is our priority. We use reasonable technical and administrative security measures, such as SSL/TLS encryption and password hashing, to protect your information from unauthorized access or disclosure.

5. Your Rights

You have the right to access, update, or correct your personal information through your Account profile page. You are also entitled to request permanent deletion of your account by contacting us.